At Dokploy, we are committed to protecting your privacy. This Privacy - Policy explains how we collect, use, and safeguard your personal - information when you use our website and services. + Policy explains how we collect, use and safeguard your personal + information when you use our website (dokploy.com), documentation + (docs.dokploy.com) and services, including our hosted platform + (app.dokploy.com). By using Dokploy, you agree to the practices + described in this policy. If you do not agree with these practices, + please do not use our services.
-- By using Dokploy, you agree to the collection and use of information - in accordance with this Privacy Policy. If you do not agree with these - practices, please do not use our services. -
-+ We use Google Analytics to measure traffic and usage on dokploy.com + and docs.dokploy.com. Google Analytics collects cookies, IP + addresses, device and browser information and usage statistics (for + example, page views and session duration) to generate anonymised + reports. This data helps us understand how users interact with the + site and improve the user experience. We do not combine this data + with information that directly identifies you. +
++ Our hosted platform (app.dokploy.com) uses{" "} + + HubSpot analytics + {" "} + and marketing tools to understand how users navigate the app and to + send product updates and marketing communications. HubSpot may + collect usage metrics, device information, contact details you + voluntarily provide (such as name and email) and marketing + preferences. +
++ If you contact us, request a demo or register for an account, we may + collect your name, email address, company name and any message you + include. When you sign up for the hosted platform, we collect account + details and log‑in credentials as described in our main privacy + policy. +
++ When you subscribe to Dokploy Cloud, we use Stripe to process + payments and ProfitWell to analyse subscription metrics. Stripe + collects payment details (e.g., credit‑card numbers) and billing + information; we receive the Stripe customer ID and subscription ID + only. ProfitWell aggregates revenue data to provide insights into + subscription metrics; it does not receive individual user contact + information. +
++ If you deploy applications or databases through Dokploy, our platform + collects server and container metrics (CPU, memory, disk and network + usage), environment variables, deployment logs and backup credentials + to operate and maintain your deployments. This data is used strictly + to provide the service and is retained as configured by you (see + Section 5). No PII data is collected through these processes. +
+We use the information we collect to:
+We do not sell, trade or rent your personal data.
+- We only collect limited, non-personal data through Umami Analytics, a - privacy-focused analytics tool. No personal identifying information - (PII) is collected. The data we collect includes: +
+ Dokploy uses cookies and similar technologies for two purposes: (1) to + manage user sessions (authentication cookies) and (2) to run analytics + and marketing tools. Google Analytics sets cookies to distinguish + individual browsers and report usage statistics. HubSpot sets cookies + to track visits, remember preferences and send marketing messages. You + can opt out of Google Analytics by installing the Google Analytics + opt‑out browser add‑on or by adjusting your browser settings to block + cookies. HubSpot's tracking can be limited by adjusting cookie + preferences in the cookie banner (when available) or by sending a "Do + Not Track" signal through your browser. If you disable cookies + entirely, some features of the site or app may not function properly.
-+ We work with a small number of trusted third parties to operate our + platform: +
++ We share your information with these providers only to the extent + necessary to perform their services. Each third party is contractually + obligated to protect your data. +
+- The information we collect is used solely for improving the - functionality and user experience of our platform. Specifically, we - use it to: -
-- Additionally, we use a single cookie to manage user sessions, which is - necessary for the proper functioning of the platform. + We take reasonable technical and organisational measures to protect + your data from loss, misuse and unauthorised access. This includes + using encryption for data in transit, secure storage of access keys and + credentials and limiting employee access to personal data. However, no + method of transmission or storage is 100% secure; please use strong + passwords and keep your login credentials confidential.
- We take reasonable precautions to protect your data. Since we do not - collect personal information, the risk of data misuse is minimized. - Umami Analytics is privacy-friendly and does not rely on cookies or - store PII. -
-- We do not share your data with any third-party services other than - Umami Analytics. We do not sell, trade, or transfer your data to - outside parties. + If you are located in the European Economic Area (EEA), United Kingdom + or Switzerland, you have rights under the General Data Protection + Regulation (GDPR), including the right to access, rectify or delete + your personal data, restrict or object to processing and data + portability. You may also withdraw consent at any time. If you are a + California resident, you have rights under the California Consumer + Privacy Act (CCPA), including the right to know what personal + information we collect, the right to request deletion of your personal + information and the right to opt out of the sale or sharing of your + data. Dokploy does not sell your personal data. +
++ To exercise these rights or opt out of analytics and marketing cookies, + please contact us at{" "} + + support@dokploy.com + + . We will honour verified requests within the time frames required by + law.
- Dokploy does not use cookies to track user activity. Umami Analytics - is cookie-free and does not require any tracking cookies for its - functionality. -
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We may update this Privacy Policy from time to time. Any changes will be posted on this page, and it is your responsibility to review this - policy periodically. + policy periodically. Continued use of the services after any changes + constitutes acceptance of the new policy.
- If you have any questions or concerns regarding these Privacy Policy,
- please contact us at:
+
+ If you have any questions or concerns regarding this Privacy Policy or
+ wish to exercise your privacy rights, please contact us at:
+ 9. Contact Information
+