{ "id": "freescout", "name": "FreeScout", "version": "latest", "description": "FreeScout is a free open source help desk and shared inbox system. It's a self-hosted alternative to HelpScout, Zendesk, and similar services that allows you to manage customer communications through email and a clean web interface. FreeScout makes it easy to organize support requests, track customer conversations, and collaborate with your team.", "links": { "github": "https://github.com/freescout-helpdesk/freescout", "website": "https://freescout.net/", "docs": "https://github.com/freescout-helpdesk/freescout/wiki/Installation-Guide" }, "logo": "freescout.svg", "tags": [ "helpdesk", "support", "email", "customer-service", "self-hosted" ] }